Team Commendation

6 June 13

Star Performers is the SSDS reward and recognition program that recognises the outstanding performances of our individuals and teams.

On a Defence base, where no two days are the same, SSDS employees regularly go above and beyond the call of duty to provide the best possible service to our Defence customers.  As well as customer service, our people achieve in the areas of innovation, initiative, health and safety, the environment and contribute to their wider communities.  Our people are recognised regularly by their managers, peers and customers.

In the first quarter of 2013, the team at the RAAF Edinburgh Clothing Store received an SSDS Customer Service award as a result of their commendation from Air Commodore, Commander Aerospace Operational Support Group, Noel Derwort.

“I wanted to pass on my thanks and kudos to your team and to highlight the goodwill they showed an AOSG member.  They were approached to seek assistance in sourcing a Service Dress uniform for an ex-serviceman who had made a request to be buried in this uniform.  The staff were able to assist on a variety of levels and in doing so displayed genuine compassion, mateship and a commitment to Defence and its values.  The efforts of the staff reinforced that they understand that the ‘Defence family’ goes well above and beyond those in uniform and truly encapsulates those who support our efforts and ideals, whether they be APS or contractor.  Each and every time I visit the RAAF Base Edinburgh Clothing Store, the staff are attentive, professional and courteous and striving to achieve the highest standards,” said Air Commodore Derwort.

Our people consider it a great honour to be commended by our customers.  At all times, SSDS strives to align with the values of Defence and considers them part of the SSDS family.

The Edinburgh team was presented with their Customer Service award at an afternoon tea with SSDS and Joint Logistic Unit (JLU) managers.

Front L-R: Kayleigh Wenzel, Kym Wenzel, (Supervisor), Kate Byers, Debra Beckett Back L-R: Jasmin Beckett, Kym Jones, Hellen Anderson (Team Leader), Susanne Aldred, Andrew Stramare, Daniel Maynard.