Serco
Serco Group plc is an international service company that improves services for its clients by more effectively managing people, processes, technology and assets. More than 50,000 employees deliver mission-critical services to government and private clients in over 52 countries.
Serco has grown to become one of the worlds leading service companies by working in partnership with its customers and staff to manage change smoothly and positively and relentlessly pursue continuous improvement.
The company currently has over 600 contracts ranging from the management of facilities, projects and IT systems, through to the creation of entirely new businesses. This includes the financing, design and build of new facilities, including hospitals and transport systems, as well as their day-to-day operation. Serco also runs world class scientific establishments, providing critical information to manage traffic, maintain buildings, operate railways and detain offenders.
Serco’s vision is to be the leading service company in their chosen markets. To achieve this, Serco adheres to its governing principles to:
- Foster an entrepreneurial culture
- Enable people to excel
- Deliver promises
- Build trust and respect
‘Bringing Service to Life’ is Serco’s commitment to its customers and its people. Every day thousands of employees, operating hundreds of services in dozens of countries, are bringing service to life by:
- Customer Focus
- Doing things Better and Smarter
- Adapting to People's Needs
- Drawing out the Best in People
- Doing things Reliably and Efficiently
- Adding Value